Backorders
Whilst McGuirks Golf carries a large stock of golf equipment and clothing there will be occasions when the item you order will be temporarily out of stock. We will notify you by e-mail or by phone, if this occurs and you will have two choices:
- If you wish to proceed with the order we will offer you alternative products
- If you wish to receive a refund we will immediately process this and issue a refund through your credit card.
Christmas Returns Policy
Items purchased from the 15th of November 2022 can be retuned up until the 15th of January 2023 for exchange once accompanied with an original receipt, digital receipt or gift receipt. The items must be in new condition and not used. This extended exchange policy does not apply to refunds.
Returns
McGuirks Golf are happy to exchange or refund products* which we have sold in the last 28 days once a matching physical or digital receipt is present (For online orders, your 28 days starts the day you receive your delivery).
Click here to download our RETURN FORM
Click here to download our UK RETURN FORM
As an option, you can return your online purchase via a DPD Pickup parcelshop. Click here for more details
Extended Information….
Products must be returned in their original packaging and must not have been used. This does not affect your statutory rights.
Refunds are issued to their original method of payment with the original receipt. Please note that a gift receipt is not an original receipt. Products returned with a gift receipt will only be eligible for exchange.
Refunds take approx. 3 to 5* working days to process (this may take longer in some cases*).
Custom Golf Clubs* and/or Personalised Golf Balls* are not eligible for refund or exchange as they are personalised. (Stated in EU Law).
Gift Vouchers* are treated like cash and are not eligible for a refund. If a Gift Voucher is lost or damaged, we cannot re issue the voucher. Gift Vouchers are valid for 10 years.
Golf equipment and clothing purchased from McGuirks Golf are covered by the original manufacturer's warranty policy. The representative of the manufacturer and not McGuirks Golf will take decisions regarding the replacement of defective equipment.
If the manufacturer issues a replacement / repair, the warranty for your purchase will remain from the original date of purchase, and not the date of replacement / repair.
If you return part of a multi-buy offer, the item(s) will be refunded proportionately. This means that the kept item(s) will be treated as full price and the refund will reflect the remaining balance paid on the order. Please be aware any free item(s) not returned will be deducted from any available refundable value. Free Gifts cannot be returned for a cash refund or gift voucher.